Frequently Asked Questions
You are welcome to place your reservation as far in advance as you like. It is recommended to call at least six months in advance for the best availability, especially during the busier months. Equipment reservations are subject to product availability.
Yes! We will deliver your rental items to your home, business, or other location. Delivery rates vary depending on location, volume of equipment rented (if multiple trucks are needed), delivery location, and other order specifics. Our Event Consultants will review all details with you. Please contact us for additional information.
Yes! We offer timed delivery serivices. Our Event Consultants will review all details of your order with you. Please contact us for additional details.
Setup and takedown services are available at an additional charge. Our Event Consultants will review all details with you. Please contact us for details and options!
Yes! We encourage you to visit our local Showroom & Design Center to view our available inventory. Our Event Consultants will work with you to design and choose your rentals for your upcoming event. Please contact us to set up a Showroom appointment and meet with one of our Event Consultants.
Appointments are always encouraged to assure that an Event Consultant will be available to work with you and discuss all details of your event. Please contact us to schedule an appointment!
We accept most major forms of payment including Visa, Mastercard, AMEX, Discover, wire transfer, and checks. Checks must be submitted 7-10 business days prior to the delivery date for the event. We do not accept cash.
Once your order has been finalized with one of our Event Consultants we require a 50% deposit to confirm your order. Payment is due in full prior to the delivery date for your event.
We are one of the largest tabletop providors in the Charlottesville region. This includes linens, china, glassware, flatware, tables, chairs, stages, flooring, lighting, catering/cooking equipment, and much more! Please view our Catalog section for more details or contact us today!
We will wash all china, glassware, and other food service items upon return. We do require that all china, glassware, flatware, and other tableware items are returned rinsed and free of food or fluid. All china, glassware, and food service items should be put back into the provided crates/racks in which they were delivered.
No. Please do not attempt to wash/launder the linens. We will wash all linens upon return. We do require that all linens are dry and free of debris, food, etc. If any of the linens are damp, please air dry before placing in the provided return containers. Please place all linens in the provided bins / bags in which they were delivered.